New Services Portal Launched!

Our current portal is being phased out and will now only host the ticket system. Access the new services portal through the menu above. Note: it requires a separate account. If you haven't received your account details yet, simply use the 'Forgot Your Password?' feature with your email address to gain access. If you experience any problems, please contact to receive support.

Requesting an account to Smartoptics support portal

To request an account as an already existing customer, please send an email to support [@] smartoptics . com with your request. 

Use the email subject: Account Request - <Your company name>

The following information is required to process an account request:

  • Your name
  • Email address
  • Company name
  • A valid Smartoptics product serial number

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